Frequently Asked Questions (FAQ)
Q: Is PawMatch a non-profit 501(c)3 organization?
A: Yes. PawMatch is a fully qualified 501(c)3 organization registered with the State of Texas.
Q: Does PawMatch receive money from the City of Austin, State of Texas, or any other government agency?
A: No. All money received by PawMatch comes from animal adoption fees, pet surrender fees, and donations.
Q: Where does PawMatch get their animals?
A: PawMatch receives animals from rural shelters throughout Central Texas and from pets surrendered by their owners.
Q: Does PawMatch have its own facility?
A: Yes. PawMatch is currently leasing a facility with buildings that have been converted to offices, a surgery suite for spay/neuter procedures, and housing for the dogs and cats who are taken out each week to adoption outreach locations. PawMatch is located south of Austin at 14108 FM 812 in Elroy, Texas. Our telephone number is 512-243-3700 and our fax number is 512-243-3702.
Q: Does PawMatch have only cats and dogs for adoption?
A: Yes.
Q: What is the adoption/donation fee for adopting a PawMatch cat or dog?
A: Donation fees are as follow:
- Puppy—$150.00
- Kitten—$125.00
- Adult dog—$130.00
- Adult cat—$85.00
Q: Does PawMatch spay/neuter the cats and dogs prior to adoption?
A: Yes. Animals are spayed/neutered prior to being adopted. In many cases, animals received from other shelters or owner surrenders are altered prior to being transferred to PawMatch.
Q: Does PawMatch have a veterinarian on staff?
A: Yes. PawMatch has a contract with an experienced and licensed veterinarian.
Q: Does PawMatch ensure all their cats and dogs have current vaccinations prior to being adopted?
A: Yes. For dogs, PawMatch administers vaccines for Rabies, DHLPP, and Bordatella, and ensures that dogs have had deworming medication. For cats, PawMatch administers vaccines for Rabies, FVRCP, and Fiv/FeLV, and provides deworming medication. All animals are checked for ear mites and fleas and treated accordingly.
Q: Can I go to the PawMatch facility to adopt an animal?
A: No, all our adoptions are done at one of our adoption outreach locations, which currently includes local PetSmart locations.
Q: Will PawMatch take an animal back in that has been previously adopted through PawMatch?
A: Yes, as outlined in our adoption contract.
Q: Does PawMatch take in animals surrendered by the general public?
A: Yes. PawMatch will receive a cat or dog from the public, as long as it meets their intake criteria. For details, see our owner surrender policy.
Q: How much does it cost to surrender an animal to PawMatch?
A: PawMatch has a surrender fee of $100.00. To surrender an animal, please call 512-963-0641. For details, see our owner surrender policy.
Q: How does PawMatch use its operating funds?
A: PawMatch uses the money received through adoptions, surrenders, and donations to pay for care of animals, medical costs, supplies, leasing the facility, salaries, and all other associated shelter costs.
Q: Does PawMatch receive donated supplies, food, etc.?
A: Yes, in-kind donations are always welcomed, and help us run and manage PawMatch. See the list of items we need.
Q: Why does PawMatch take animals to adoption outreach locations?
A: PawMatch believes it can save more animal lives by taking animals to highly trafficked public locations, where many more potential adopters can see the animals.
Q: Does PawMatch adopt out animals that are sick?
A: No, PawMatch does not intentionally adopt any animal that may be sick. The organization takes all standard precautionary measures used today in animal welfare to make sure that an animal is healthy and ready for adoption. From time to time, all animal facilities and shelters can be subject to an outbreak of disease that can affect primarily young animals prior to receiving any vaccinations. Such incidents are isolated and they are handled with great care and respect.
Q: Does PawMatch euthanize cats and dogs?
A: PawMatch operates a No-Kill Shelter, meaning we will not euthanize any animal for lack of space or funding. PawMatch is a selective intake facility, which means that animals accepted into our facility must pass a medical and temperament test to ensure that they are adoptable. Animals that pass the medical/temperment evaluation are kept as long as it takes to get them adopted into a loving home.
Q: How can I make monetary donations to PawMatch to help save more animals?
A: PawMatch makes it easy for you to make a difference in the lives of these animals. Please see our Donation page to learn how you can make monetary donations on-site, online, and through planned giving, as well as in-kind donations of much-needed supplies. Thank you for your support—we couldn't do it without you!